Privacy Policy

Who we are

Our website address is: https://kamalayaspa.rs/

1. Review

This is the basic privacy policy for Kamalaya Massage and spa chain and for some of the services provided on this and other websites and applications.

Kamalaya Massage and spa chain partners with many companies, including data providers, advertisers and publishers, to measure the effectiveness and reach of content that is viewed or listened to online or on radio hours, regardless of what device people use to do so. For example, we help advertisers better understand the impact of campaigns on audiences across television, radio, computers and mobile devices.

This policy applies to all data collected about you by Kamalaya Massage and spa chain, regardless of how it is collected and stored, and describes, among other things, the types of information that is collected about you when you participate in market research and how that information may be used and when they may be disclosed, how you can control the use and disclosure of your information, and how your information is protected.

In this Privacy Policy, we will discuss the following topics, as well as many others:

  1. What data we collect
  2. How we collect and use data
  3. Information about interest-based advertising
  4. What information do we share with third parties?
  5. How can you change or control what is going to
  6. Information about users from non-EU countries
  7. How this Privacy Policy may change
  8. Other useful information about your privacy
  9. How to contact Kamalaya Massage and spa chain with questions or concerns you may have.

There may also be other privacy policies applicable to certain services we provide. Please review them when registering or subscribing to these services on these websites.

2. Purpose of collecting user data

We at Kamalaya Massage and spa chain collect different types of data about our users for 6 main reasons:

  1. To conduct research and analysis, including surveys;
  2. For certain marketing activities;
  3. To help us monitor and improve the services we offer;
  4. To respond to your questions, concerns, or inquiries received through customer service;
  5. To contact you about your account;
  6. If we have the user’s authorization or if it is legally allowed, to sell services.

3. Our principles:

  1. Through the proper use of security technology, we strive to protect your privacy as much as possible. This means:
  • We must have adequate security measures in place to protect your data; and
  • When we ask other organizations to provide us with a particular service, we must make sure that they also take adequate security measures.
  1. We will respect your privacy. We collect personal data if you agree to receive advertising (by email, post, SMS or phone) only from us and, if you agree, from other organizations that we have carefully selected. We will make sure it is clear to you when you can make this choice, we have boxes you can tick if you wish to receive advertisements and you can change your mind if you no longer wish to receive them. However, we may send you emails from time to time to keep you informed or to ask for your opinion on a particular subject.
  2. We will only collect and use individual user data if we have your consent or if we have a reasonable business reason for doing so, such as collecting enough data to conduct surveys.
  3. We will be open in our cooperation with you about what data we collect about you and how we intend to use it.
  4. We will only use personal data for the purposes for which it was originally collected and we will ensure that it is securely deleted.
  5. Our websites can be accessed via the Internet. This means that people around the world who visit our websites can see your publications on them, such as, for example, comments on an article.
  6. If we or our server providers take any data outside the European Economic Area (EEA), this will only be done with appropriate protections in place (as set out in the GDPR Act).
  7. What data we collect:

Kamalaya Massage and spa chain may collect data about the content viewed (e.g., an advertisement or a particular program), where the content was viewed (e.g., on which website or application), and general data about the device on which the content was viewed (e.g., tablet or smartphone, advertising ID, IP address, operating system).

We do not disclose or attempt to disclose identities when conducting market research.

Our company randomly presents short surveys to users who have or have not viewed our customers’ content. Responses are voluntary. If a user answers questions in a survey, that response is stored in a database. Surveys do not require or collect directly identifiable data.

4. E-mail system

Many of our services and websites allow you to send us a message through the electronic mail (e-mail) system. We will use the information you provide to answer your question. We will only send you general information through the e-mail system. In this regard, we remind you that e-mail systems are not always a secure method of communication and that they are vulnerable to interception of messages. Therefore, we recommend that you do not send sensitive personal information by e-mail. Where

5. How do we use this data?

We use the data to create various insights, reports and analyses, including the composition of the audience that viewed a particular piece of content or the effectiveness of an advertising campaign.

Kamalaya Massage and spa chain may also enhance or calibrate data collected from other online or offline data sources or through research tools. Other data sources may include social media or e-commerce websites. These additional sources allow us to conduct additional research and analysis of user demographics, preferences and internet usage.

Our insights, reports and analyses include only de-identified or aggregated data.

To help us with advertising, in addition to the data you provide to us when you register, we may also receive data from verified third parties that help us better understand your interests. This “profiled” data is obtained from a variety of sources, including publicly available data (such as voter lists) or from sources such as surveys and polls in which you have consented to sharing your data. You can opt out of sharing such data with us from these sources by logging into your account and changing your confide settings.

After you sign up, and if you allow us to, we may send you an email that we think will be of interest to you. Newsletters may also be personalized based on what you read on the website. You may opt out of receiving these emails at any time, as well as unsubscribe from the newsletter.

6. Choice

Kamalaya Massage and spa chain believes that you should have a choice when it comes to participating in our research and findings. If you are not currently involved with Kamalaya Massage and spa chain and do not wish to participate in the study, you always have the option to unsubscribe and opt out.

7. Use of information about children

We do not knowingly collect or store any personal information about children under the age of 16, nor do we offer any products or services directly to children under the age of 13.

8. Updating personal information

You can update your data and change your marketing preferences at any time by contacting our Data Protection Officer at the following address: kamalayaspacg@gmail.com.

9. Who do we share data with?

Depending on where you live, your personal data may be transferred to affiliates of Kamalaya Massage and spa chain, under which Kamalaya Massage and spa chain operates and which are located in Montenegro, Serbia or other countries where Kamalaya Massage and spa chain has affiliates.

We will not share your personal information with others for marketing purposes unless we have your permission to do so. If you allow us to do so, we will only share your information with other organizations that we have carefully selected.

If you attend an event organized by our partner, data may be shared for the administration of the event.

We may also provide services from other organizations on our websites, although we cannot operate those websites. We process any data we collect when you access services provided by another organization in accordance with their privacy policy. Information collected by that other organization is subject to their privacy policy.

We may access and release personal data to comply with applicable laws or government requests, for the proper administration of our system, and for our own protection and the protection of our users.

Any other organization that accesses your data in the course of providing the service on our behalf will be subject to strict contractual restrictions to ensure that your data is protected, and to comply with data protection rules and laws. We may also independently monitor these service providers to ensure that they meet our standards. We may use service providers that help us operate these websites (or services available on these websites), some of which may be

Please be aware that when visiting our websites/apps, visitors may follow links that lead to other websites outside of our influence. Kamalaya Massage and spa chain is not responsible for the content and privacy practices of these other websites.

10. Use of “cookies”

We use cookies for a variety of purposes:

  1. For statistical purposes, to keep track of how many users we have and how often they visit our websites. We collect data that shows which of our websites are visited most often, by which types of users and from which countries.
  2. We engage other organizations to collect anonymous user data, sometimes using cookies and web beacons (data embedded in photographs that allow us to analyze how a website is used and how often it is visited). For example, our websites may contain measurement software owned by Kamalaya Massage and spa chain that will allow us to contribute to market research.
  3. We and other advertisers sometimes use statistical cookies to track who has viewed and clicked on specific ads. For more information about this, please see the online behavioral advertising section of this privacy policy.
  4. Placing a “cookie” on your computer means that we can show you ads that will be of interest to you, as well as control how many times you see them and measure the effectiveness of the advertising campaign. Advertising helps us make the sites free for you. You can find more information about this in the online behavioral advertising section of this privacy policy, including information about how you can unsubscribe.
  5. We may also use “Flash cookies” to store your preferences when using the media player (e.g. sound level, etc.). If we did not use them, you would not be able to watch some of the video content. You can disable “cookies”, but if you do, you will not be able to use all services on our websites, and you will not be able to see pop-up pages and other advertising. The reason for this is that we will not be able to determine using “cookies?” What you are looking at However, you will still be able to see the content we edit.
  6. We or other companies may use cookies to offer or provide content that they think may be of interest to you.

By using this website, you consent to the use of cookies as previously stated.

11. Google Analytics/Google Tag Manager

We use Google Analytics/GTM on our websites to anonymously report website usage as well as website advertising.

Google Analytics is an analytics service provided by Google Inc. (“Google”). Google uses the data collected to monitor and verify website/application usage, produce reports on website activity and share these reports with other Google services.

Google may use the data collected to provide context and personalize ads for its own advertising network.

Personal data collected: “Cookies” and usage data.

Processing Location: United States –  Privacy Policy  –   Opt-out

Google Tag Manager is an analytics service provided by Google Inc.

Personal data collected: cookies and usage data.

12. About our advertising

When you browse our websites, some of the cookies we place on your computer will be advertising cookies so that we can see what websites you are interested in. We may then place ads on your internet browser based on your interests. For example, if you read a lot about food and drink, we will show you food and drink ads.

It is important to remember that none of the methods we use will collect information such as your name, email address, mailing address and phone number.

We may also share anonymous behavioral data with our advertising partners, including commercial entities that sponsor content labeled “Approved,” “Paid Content/Paid by Who,” or “Promotional Content/Our Advertisers.” This means that when you navigate to other websites, you will be shown ads based on your behavior on our websites. We may also show you ads on our website based on your behavior on those other websites.

Behavioral targeting is another form that allows us and some of our advertising partners to show you ads based on your behaviors and interactions with websites that are not owned by us. For example, if you visit an online clothing website, you will begin to see ads from that shopping site showing special offers or products that you have searched for. This allows companies to show you ads if you leave their website without making a purchase.

If you wish to opt out of receiving online behavioral advertising, this does not mean that you will no longer receive ads when you use our websites. It simply means that the ads you see will not be customized for you.

Mobile advertising may require collecting and sharing unique device identifiers with companies that purchase ad space on mobile apps.

Advertising remarketing and behavioral targeting we use:

Facebook Remarketing (Facebook, Inc.)

Facebook Remarketing is a remarketing and behavioral targeting service provided by Facebook, Inc. that links the activity of this Application to Facebook’s advertising network.

Personal data collected: “Cookies” and usage data.

Processing Location: United States –  Privacy Policy  –  Opt-out

Facebook’s user audience (Facebook, Inc.)

Facebook Custom Audience is a remarketing and behavioral targeting service provided by Facebook, Inc. that links the activity of this Application to Facebook’s advertising network.

Personal data collected: “Cookies” and usage data.

Processing Location: United States –  Privacy Policy  –  Opt-out

Remarketing via Google Analytics for media advertising (Google Inc.).

Google Analytics for media advertising is a remarketing and behavioral targeting service provided by Google Inc. that links the tracking performed by Google Analytics and its cookies to the Adwords advertising network and Doubleclick cookies.

Personal data collected: “Cookies” and usage data.

Processing Location: United States –  Privacy Policy  –   Opt-out

13. Other advertising

Our websites contain links to other websites from which we may generate revenue. Advertisers and contributors never influence our text, and we never write it to promote products unless it is clearly marked as “Sponsored,” “Paid Content/Paid for,” or “Promotional Content/From Our Advertisers” in order to accommodate sponsored content, promotional features, and foundation-sponsored features.

14. Legal information and how to contact us

By the General Data Protection Regulation (EU 2016/697), we are required to identify the Kamalaya Massage and spa chain’s “Data Protection Officer” and the services we provide on our websites. In our system, this is kamalayaspacg@gmail.com.

If you would like access to or a copy of the personal data we hold about you, or to request an amendment, or if you have any other questions about how we use your data, or if you wish to make a complaint, please contact the Data Protection Officer personally at the address above.

All complaints will be dealt with by the Privacy Officer within a maximum of 30 days.

15. Changing privacy rules

If we decide to change our privacy policy, we will post the changes here. Then, when the changes are significant, we will email the new data to all of our registered users. If required by law, we will ask for your consent to make the changes.